To report a lost or stolen debit or credit card, please call our card services department at 1.800.810.2252. Make sure to keep an eye out on your account and purchases by logging in to your online banking account or the mobile app. If you need to dispute a transaction, let the card services department know when you report your card as lost or stolen. For more information, call 915.778.9221, toll-free at 1.800.772.4328, or chat with us now.
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You can apply to refinance your auto loan as soon as the loan is first finalized.
If my auto loan currently has a co-borrower, am I able to refinance the loan under only my name?
Yes, as long as you meet income and credit qualifications, you should be able to refinance the loan under your name only.
How often can I refinance my auto loan?
You can apply to refinance your auto loan as needed, but keep in mind that every credit application affects your credit score. GECU loan officers are available to discuss your options. Contact us today toll-free at 1.800.772.4328.
Can I refinance my existing GECU Auto Loan?
Yes, you can apply to refinance an existing GECU Auto Loan but promotional rates may not apply. Contact us today toll-free at 1.800.772.4328 to discuss your options.
Do I have to extend my term if I refinance my auto loan?
Your qualifications and goals will determine if the term needs to be extended.
If I decide to pay off my auto loan early, is there a prepayment penalty?
Membership eligibility is required. 1All loans are subject to approval. Rates and terms are based on vehicle year and borrower’s credit qualifications, and are subject to change. Other conditions apply.