Apply To Skip a Payment

Skip a Payment
Qualifying members can request to skip a payment1 on an eligible loan quickly and easily — it will be processed instantly after completing simple steps. You can only skip a payment once a year, so make it count!

APPLY USING ONLINE BANKING


After logging in to your GECU Online Banking account, click the skip-a-payment option on the homepage of your online banking account.


APPLY USING THE GECU MOBILE APP


  1. 1. Log in to the GECU Mobile App.

  2. 2. Tap “More” located at the bottom right of your screen.

  3. 3. Tap “Skip A Payment” under the “Loans & Credit” section.

  4. 4. Begin your application.

You can only skip a payment once a year.


GET STARTED

If your loan was not eligible after checking online, click here.
Frequently Asked Questions
  • Why is my loan showing that it doesn’t qualify?
    Your loan may not qualify for one or more of the following reasons:

    • You may have already accepted a loan extension this year.

    • Funds for the processing charge are not available in a GECU savings or checking account at this time.

    • Loans are not in good standing.

    • GECU credit cards, lines of credit and mortgage, Christmas, Fast Cash®, business, and credit builder loans are not eligible.

    • Loans that are modified due to financial hardship or are under GECU Credit Counseling Services do not qualify for this service.

    • Loans with more than two late payments in the last 12 months do not qualify.


    • The value of your vehicle compared to your loan balance may not meet the criteria.

    • Other conditions apply.

  • How can I get access to my GECU Online Banking account?
  • Do all borrowers on a loan need to submit a request?
    Yes, all borrowers on the loan will need to complete the form in order to have the request completed. If you need help accessing your online banking account, you can request your online banking username and reset your password online now.
  • When applying, I continue to receive an error message and I am unable to access my offer. What should I do?
    Please try again in an hour and a half.
  • After I accept the offer, how will my upcoming payment be adjusted?
    If you set up automatic payments at gecu.com to withdraw from an account at another financial institution or from your GECU account, you can log in to your online account and update the next payment date. If you set up automatic payments using another financial institution’s bill-pay service, please contact them to cancel or edit your next payment. If we set up automatic payments for you, please contact us. If we set up automatic payments for you from an external account, please contact us with the GECU Chat.
  • Do you still offer the Holiday Skip-a-payment promotion?
    Skip-a-payment is now offered all year long, not just during the holidays. But remember, you can only accept the offer once a year.
1Interest and life/disability insurance premiums will continue to accrue during the period when no payment is made. Skipping a payment will extend the loan’s maturity date. Other conditions apply.
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